At FinTech North’s Northern FinTech Summit 2026 in York, Money Carer’s Chief Ecosystem Officer Helene Panzarino and Product Manager Jo Yates sat down at the historic York Guildhall for a fireside chat: “Tech Innovation Supercharging Financial Inclusion.”
Drawing on Money Carer’s 17 years of supporting people with their finances, they talked through the problems Touch was built to solve.
What we talked about
- The right level of support. One size doesn’t fit all. Many people don’t need someone else to take full control of their money, but a mainstream account with no support is too big a step. With Touch, you choose who’s in your Support Circle and what they can help with.
- Everyday payments that work for everyone. Forgetting a PIN at the checkout, or not having the dexterity to hold a card, can stop someone shopping independently.
- Supporting families. Around 5.8 million people in England and Wales have a registered Property & Financial Affairs LPA. Families need a safer way to help with a loved one’s money than sharing login details.
Wondering if Touch could work for you or someone you support? Find out if it’s right for you.
Thank you to Joe, Rachel and Ryan for having us, and to everyone who came to chat afterward.